If you faced an issue, you can always submit a ticket to our support team.
Please do the following:
- Visit our support team page.
- Sign in using your login and password or via one of the social network.
- Click the “Submit a request” button.
- Fill in all the lines.
- Add a detailed description of your problem, step-by-step description and so on: the more information you give, the faster the issue might be solved.
- Attach your in-game ID. It is displayed at the bottom right corner of the game window.
- Attach video or screenshot if necessary.
- Send a request,
Done! Now you can wait for our specialist’s reply.