How to contact support

If you faced an issue, you can always submit a ticket to our support team.

Please do the following:

1. Visit our support team page.
2. Sign in using your login and password or via one of the social network.
3. Click the “Submit a request” button.
4. Fill in all the lines.
5. Add a detailed description of your problem, step-by-step description and so on: the more information you give, the faster the issue might be solved.
6. Attach your in-game ID. It is displayed at the bottom right corner of the game window.
7. Attach video or screenshot if necessary.
8. Send a request,

Done! Now you can wait for our specialist’s reply.